Privacy Policy

Scope

This Privacy Policy explains how C4 General Contracting, LLC (“C4,” “we,” “us,” or “our”) collects, uses, discloses, and protects information submitted through morethanroofers.com, related web forms, web chat, email, telephone, and text-message interactions.

This policy covers website and marketing communications. A signed assessment, consulting, or construction agreement may contain additional terms governing project records.

Information we collect

• Contact information, including name, company, role, email address, telephone number, and preferred contact method
• Property and inquiry information, including address, property type, approximate size, reported condition, event date, active-leak status, requested service, and project description
• Communications, including form submissions, web-chat messages, emails, call records, appointment information, and text-message consent or opt-out records
• Technical information voluntarily provided after initial review, such as photographs, drawings, maintenance records, or project documents
• Device and usage information, including IP address, browser, device type, referring page, pages viewed, approximate location, timestamps, and website interaction data
• Marketing and attribution information, including source page, campaign, and UTM parameters

How we use information

• Review and respond to commercial property inquiries
• Determine project fit, location, availability, and next steps
• Create and maintain contact and opportunity records
• Communicate about assessments, appointments, proposals, projects, and requested services
• Operate, secure, troubleshoot, and improve the website and communications
• Measure website and marketing performance
• Maintain consent, opt-out, compliance, safety, fraud-prevention, and business records
• Comply with law, enforce agreements, and protect C4, customers, users, and others

Cookies and analytics

The website may use cookies, pixels, local storage, call tracking, and analytics tools to operate forms and chat, remember settings, understand traffic, attribute inquiries, and improve performance. Browser settings may allow you to block or delete cookies, but some features may not work correctly.

The production build may use Google Analytics and GoHighLevel website, form, CRM, chat, call-tracking, and automation services. The final cookie and analytics disclosure must match the tools actually enabled at launch.

How we disclose information

We may disclose information to service providers that support website hosting, CRM, communications, analytics, scheduling, security, document delivery, professional services, and project operations. Providers receive information only for the services they perform for C4 and are subject to their contracts and applicable law.

We may disclose information when required by law, legal process, safety needs, fraud prevention, enforcement of rights, or a business reorganization. We may also disclose information at your direction or with your consent.

C4 does not sell personal information. Mobile telephone information and SMS consent are not shared with third parties or affiliates for their own marketing. Information may be shared with communications vendors and carriers as needed to deliver messages and maintain opt-out records.

Text messages

Inquiry-related text messages are sent only when the inquiry consent is provided or as otherwise allowed by law. Marketing messages require separate consent. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Consent is not a condition of purchase. Opting out of text messages does not prevent C4 from responding by another method when appropriate.

Data retention and security

C4 retains information for as long as reasonably necessary for inquiry review, communications, project records, legal obligations, dispute resolution, consent records, security, and business operations. Retention periods vary by record type and relationship.

C4 uses administrative, technical, and physical safeguards designed for the information maintained. No website, transmission, or storage system can be guaranteed completely secure. Do not submit insurance policies, claim files, financial records, medical information, or other sensitive records through the public assessment form.

Your choices

• Do not check optional text-message or marketing consent boxes
• Reply STOP to text messages
• Use an email unsubscribe link when provided
• Adjust browser cookie settings
• Contact C4 to request access, correction, or deletion of information, subject to legal, security, contractual, and record-retention requirements

Children’s privacy

The website is intended for commercial decision-makers and is not directed to children under 13. C4 does not knowingly collect personal information from children through the website.

Changes to this policy

C4 may update this policy when practices, services, vendors, or legal requirements change. The effective date at the top identifies the current published version.

Contact

C4 General Contracting, LLC

2212 Business Drive, Waxahachie, TX 75167

hello@morethanroofers.com

817-819-7645